Home Services · Project 02
Sales system
Home Services Company. Time-to-lead 4 hours → 4 minutes. Close rate 19% → 28%.
4h to 4min
Time to first callback
19% to 28%
Close rate on inbound
What it looked like before
A home-services company got back to inbound in about four hours. After hours, it sat until morning.
What replaced it
The system now qualifies and books while the lead is still on the page. Time-to-lead went from 4 hours to 4 minutes. Close rate went from 19% to 28%.
The result
Time-to-lead 4 hours → 4 minutes. Close rate 19% → 28%.
How it was built
| Trained on | Their qualifying criteria, their booking rules, and the inbound they had already won and lost. |
|---|---|
| Where a human stayed | The sales conversation itself. The system qualifies and books; a person sells. |
| Runs in | Their accounts, on their billing, owned by a named person on their team. |
Industries where this comes up
Other transformations
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