Frequently Asked Questions

Because it moves money faster. Quotes go out the same day instead of Thursday. You invoice when the job ships, not the week after. That is weeks of cash back in the account, and that cash buys next month's ads. Fewer things get dropped along the way, so fewer customers leave. And the pile that lands on your desk every morning stops landing there. That is the part most owners underestimate.

We find the operation that costs you the most and replace it with AI. It fits companies around $3M to $10M best, where the owner is still in every decision and hiring has stopped helping. Below that it is usually a people problem, and there is a shorter version of this for you. Above it there is normally someone inside who should own this, and the work looks different: governance, data residency, and getting one operation out of pilot and into production.

Whatever the assessment finds. Last time it was the thing answering customers. Before that, quoting. It has been invoicing, dispatch, onboarding. You will not get a product recommendation on the first call, because we do not have one yet.

Yes, on your data and your rules, not on a generic prompt. Then we sit with whoever will run it until they can run it without us.

Ten, live in real companies. Four of them are above. The other six: Collections: overdue invoices chased without a collector on the file. Inbound qualification so sales only talks to fit. Job dispatch without a coordinator on the board all day. Floor knowledge so the team stops pinging the owner. Hiring screen: applicants scored against the actual role. Same-day invoicing when the job closes, not the week after.

You do. Everything lives in your accounts, on your billing, from the first week. If you stop working with us, nothing stops working.

History of the work being done: past quotes, sent replies, job records, exports from whatever system holds them. It does not need to be tidy, and it does not need to be structured. The pattern is in the history whether or not anyone wrote the rules down.

Yes. If patient records, financial data, or anything under a regulator cannot leave your systems, that is a design constraint and the build is done inside your infrastructure.

Weeks. The assessment is measured in days. Data preparation and build are the bulk of it, and training overlaps the end of the build rather than following it. Anything quoted in quarters is either much wider in scope than it needs to be or is not really a build.

Escalation rules are written before anything is built: what it must never decide alone, what happens when it is unsure, and the value ceiling on anything with money attached. Outputs are logged so the failure mode is visible rather than quiet.

In the companies we have worked with, people moved onto work a system cannot do rather than out of the business. At $3M to $10M there is usually more work than people.

Yes, and we prefer to. If Zapier, Make, or your field service platform already carries part of the work reliably, replacing it spends your money to arrive at the same place.

Not as the default. The engagement is designed to end with your own person running the system. If a second operation is worth replacing, that is a second project with its own scope.

Then that is what it says, and you keep the written list either way. We would rather lose a project than sell a build a cheap tool covers.