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Professional Services · Project 04

Onboarding system

Professional Services Firm. A 3-day client setup now takes 40 minutes.

3 days to 40min

New client setup

Same week

Delivery start, previously the next

What it looked like before

A professional-services firm spent three days on a new client: contracts, folders, tools, kickoff.

What replaced it

We turned that checklist into a system. A 3-day setup now takes 40 minutes. Delivery starts the same week, not the next.

The result

A 3-day client setup now takes 40 minutes.

How it was built

Trained onTheir contract templates, folder conventions, tool provisioning steps, and the kickoff checklist they had been running by hand.
Where a human stayedThe kickoff conversation, and any non-standard contract term.
Runs inTheir accounts, on their billing, owned by a named person on their team.

Industries where this comes up

Other transformations

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