Wholesale · Project 05
Collections system
Wholesaler. Overdue invoices chased without a collector on the file.
12 days
Sooner that cash comes back
What it looked like before
A wholesaler had cash sitting in 60- and 90-day. One person chased when they had time.
What replaced it
The system now sends the right chase on the right invoice, in their voice, and flags the ones that need a human. Cash comes back about 12 days sooner.
The result
Overdue invoices chased without a collector on the file.
How it was built
| Trained on | Their ageing data, their payment terms, and the chase emails they had already been sending. |
|---|---|
| Where a human stayed | Anything disputed, and any account flagged as a relationship risk. |
| Runs in | Their accounts, on their billing, owned by a named person on their team. |
Industries where this comes up
Other transformations
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