Healthcare · Project 06
Inbound qualification
Multi-Location Clinic Group. Sales only talks to fit.
Denser book
Appointments scored against fit
What it looked like before
A multi-location clinic was filling the book with the wrong appointments. Front desk said yes to whoever called.
What replaced it
Inbound is now scored against who they actually want. The book is denser. Wrong-fit dropped. Sales and front desk spend the day on people who should be there.
The result
Sales only talks to fit.
How it was built
| Trained on | Their own appointment history and the mix of patients they actually wanted more of. |
|---|---|
| Where a human stayed | Anything clinical. The scoring is administrative and stops there. |
| Runs in | Their accounts, on their billing, owned by a named person on their team. |
Industries where this comes up
AI Automation for Ecommerce BrandsSupport volume, returns, and supplier communication for ecommerce brands at $3M to $10M. Which operations are worth replacing and what they return.AI Automation for Multi-Location ClinicsFront desk load, inbound qualification, and scheduling for multi-location clinics. What is worth replacing, and where a human has to stay.
Other transformations
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