Field Services · Project 07
Job dispatch
Field Services Company. Work assigned without a coordinator on the board all day.
1 seat
Coordinator taken off the board
What it looked like before
A field-service company had one person on the board from open to close: zones, skills, who was free, what ran long.
What replaced it
Dispatch now runs on their zones, skills, and job types. Jobs get assigned and tracked. That coordinator is off the board.
The result
Work assigned without a coordinator on the board all day.
How it was built
| Trained on | Their zones, their skills matrix, their job types, and how collisions had actually been handled before. |
|---|---|
| Where a human stayed | Same-day emergency reassignment, and any job a customer has already complained about. |
| Runs in | Their accounts, on their billing, owned by a named person on their team. |
Industries where this comes up
Other transformations
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